Have questions? We've got you covered! Check out our FAQs below for quick answers to common questions about shipping, payment methods, returns, and more. If you don't find the answer you're looking for, feel free to reach out to our customer service team for further assistance.
We strive to provide accurate sizing information for each product, but fit may vary depending on the style and material. Be sure to check our size chart for guidance on most of our clothing.
Yes, we provide a size guide on our website to help you find the perfect fit. You can refer to it before making a purchase.
You can contact our customer support team via email at Customersupport@ShopatThrive.com. We're here to assist you with any questions or concerns you may have
Shipping times vary based on the chosen method:
You'll receive a tracking number via email once your order ships. You can also see our shipping policy for more details.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery online.
Yes, Thrive offers free standard shipping on all orders over $75.
Once an order is placed, it enters our processing system quickly to ensure prompt delivery. Therefore, we're unable to guarantee cancellations or modifications. However, please contact us as soon as possible, and we'll do our best to accommodate your request.
We offer hassle-free returns within 30 days of delivery for eligible items. Please ensure that the items are unworn, unwashed, and in their original condition with tags attached. Refer to our Returns & Exchanges page for more details.
Specialty dresses can be returned within 14 days after purchase with receipt and Tags must be attached
Yes, items purchased with a discount code are eligible for return under our standard return policy. However, the refunded amount will reflect the discounted price paid.
