Refund and Exchange Policy

We want you to love your Thrive purchase. If you’re not completely satisfied, we offer a 30-day refund policy for most items, provided they are in unworn and new condition with tags attached.

Specialty Dresses and Seasonal Items:
For specialty dresses, such as homecoming or prom, and seasonal items, we offer a 14-day refund and 30-day exchange policy. Items must be returned in their original condition with tags attached.

Final Sale Items:
Please note that all final sale items are non-refundable and cannot be exchanged.

Conditions for Refund/Exchange:

• Items must be in their original condition, unworn, and with all tags attached.
• Refunds will be issued to the original payment method.
• Exchanges are subject to product availability.

Thank you for shopping with Thrive. We’re here to ensure you have the best experience possible!

Note: This policy is subject to change without notice. Please refer to our website for the most up-to-date information